Two-Factor Authentication

Two-factor authentication

Two-factor authentication adds an extra layer of security by allowing users to enter a one-time code when they log in.

By default, users can individually choose to enable two-factor authentication. Administrators can make two-factor authentication mandatory for all users in JackDB Enterprise.

Recovery codes

If you lose your authenticator, or can’t use the codes generated by your mobile application, you can print or save a set of one-time use backup recovery codes. After using a recovery code to log in, it becomes inactive and can’t be used again.

You’ll need to verify your password before generating a new set of recovery codes.